Communications Consent

By contacting CNC Distribution through our website, submitting a form, placing an order, or providing your contact information over the phone, you expressly consent and opt in to receive communications from us via text message (SMS), phone call, and/or email.

These communications may include, but are not limited to:

• Order confirmations and delivery updates

• Customer service responses and follow-ups

• Marketing or promotional messages

• Product updates and company news

You acknowledge and agree that:

• Your consent applies whether the initial contact was made through the website, by phone, or by other means.

• Standard message and data rates may apply for text messaging services.

• You can opt out of receiving marketing text messages at any time by replying “STOP” to any message.

• Opting out of promotional communications will not prevent you from receiving messages regarding your orders, deliveries, or other essential service-related updates.

All communications will be conducted in accordance with our Privacy Policy and applicable laws and regulations.

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Privacy Policy

Effective Date: 01/01/2025

CNC Distribution Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with us through our website, over the phone, or via text message (SMS).

1. Information We Collect

We may collect:

• Personal Information: Name, phone number, email, shipping and billing address, payment info

• Order and Service Data: Order details, delivery instructions, appointment times

• Communication Records: SMS logs, emails, customer support messages

• Technical Data: IP address, browser type, device data, and website usage via cookies

2. How We Use Your Information

Your information may be used to:

• Process and fulfill orders

• Send order confirmations and appointment reminders

• Provide customer service and respond to inquiries

• Share important product updates or company announcements

• Improve our website and services

• Comply with legal or security obligations

3. Messaging Terms and Conditions

By providing your phone number and opting in, you consent to receive recurring text messages from CNC Distribution Inc. at 305-424-8744, including:

• Order confirmations

• Appointment reminders

• Product updates

• Company news and announcements

• Customer support messages

Consent is not a condition of purchase.
Message frequency may vary. Standard message and data rates may apply.

You may:

• Reply STOP or CANCEL to opt out at any time

• Reply HELP for assistance

• Contact us directly at 305-424-8744 or info@ecoformbottles.com

Mobile opt-in information is never shared with third parties.

4. Call-to-Action (CTA)

By submitting your phone number through our website or during a phone call, you agree to receive text messages from CNC Distribution Inc. related to:

• Order confirmations

• Appointment scheduling/reminders

• Product/service updates

• Company news or service-related announcements

• Customer care and support

5. Sample Messages

✅ Opt-In Message

Thank you for opting in to receive messages from CNC DISTRIBUTION INC. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP or CANCEL to cancel.

❌ Opt-Out Message

You have successfully opted out of receiving messages from CNC DISTRIBUTION INC. You will receive no further messages. To opt back in, reply START.

🆘 Help Message

Thank you for contacting CNC DISTRIBUTION INC. For support, call 305-424-8744 or email info@ecoformbottles.com. Reply STOP or CANCEL to opt-out.

📦 Order Confirmation

CNC DISTRIBUTION INC: Your order #12345 has been confirmed and will be delivered Friday. Reply STOP or CANCEL to unsubscribe, or HELP for more information.

📅 Appointment Reminder

CNC DISTRIBUTION INC: Your appointment is scheduled for Friday, April 6 at 10AM EST. Reply STOP or CANCEL to unsubscribe, or HELP for more information.

🔄 Product Update

CNC DISTRIBUTION INC: Our updated cap design will be included in all future orders. Reply STOP or CANCEL to unsubscribe, or HELP for more information.

📰 Company News

CNC DISTRIBUTION INC: We now offer same-day delivery in your area! Reply STOP or CANCEL to unsubscribe, or HELP for more information.

💬 Customer Care

Thanks for contacting CNC DISTRIBUTION INC. Yes, we are open today and tomorrow. Is there anything else I can help you with? Reply STOP or CANCEL to unsubscribe, or HELP for more information.

6. Message Frequency

Message frequency depends on your interactions and services used:

• Order and delivery messages: 1–2 per transaction

• Appointment reminders: As scheduled

• Product updates and company news: Occasional, when relevant

• Customer service replies: As needed

7. Data Sharing

We are committed to protecting your data.

• We do not share your personal or mobile information with any third parties for marketing purposes.

• Mobile opt-in data is never shared with anyone for any reason.

• Any sharing referenced elsewhere in this policy excludes mobile data.

• We do not transfer, sell, or disclose your information under any circumstances, even with your consent.

8. Data Security

Your data is stored securely and protected through encryption, limited access controls, and secure server environments.

9. Your Rights

You may:

• Request access to your personal data

• Ask for updates or removal of your information

• Opt out of any messages or communications at any time

To make a request, contact us at 305-424-8744 or info@ecoformbottles.com

10. Cookies

Our site uses cookies for functionality and analytics. You can manage cookies through your browser settings.

11. Children’s Privacy

We do not knowingly collect data from children under the age of 13.

12. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with the effective date noted above.

13. Contact Us

CNC Distribution Inc.
Phone: 305-424-8744
Email: info@ecoformbottles.com